What is TideeBox?
Can I give a TideeBox subscription as a gift?
What Countries do we ship to?
Once my box ships, how long will it take to arrive?
Why do I have to answer a survey?
How do the subscription plans differ?
Can I cancel my subscription?
How do I update my payment information?
How does your bi-monthly subscription work?

Account Questions

What is your cancellation policy?
What are your Shipping & Billing Policies?
Is shipping included?
What if my account has insufficient funds when I subscribe or when I am re billed?

Exchanges and Returns

An item was broken or damaged in my TideeBox. What should I do?